Frequently Asked Questions

Appointments

How do I book an appointment?
Schedule an appointment by calling 775-770-7664. We will reach out to you on the same day or the next day.

Emergencies

Medical Emergencies
If you are experiencing a true medical emergency, please call 911 or go directly to the nearest hospital. If you need to speak to a physician after hours, and it does not pertain to rescheduling a visit or refilling a prescription, please call our office at 775-770-7664 and you will be directed to the physician on call.

Cancellations

Cancellation Policy
Your appointment time is reserved especially for you. If you must cancel your appointment, please call our office at least 24 hours prior to your scheduled appointment. This us to offer that time to another patient.

Insurance and Fees

What insurances do you accept?
We accept most major insurance plans, including HMO, PPO and Medicare plans. We invite you to call our office to verify your insurance coverage and any payment that you’ll be responsible for at your appointment. All co-payments and deductibles are due at the time of service, and we accept cash, check Visa and MasterCard.

Prescriptions

Prescription Refills

All prescriptions will be refilled during normal business hours. Please allow 3-5 business days for refills to be completed. We do not refill prescriptions after hours or on weekends. If you are out of refills and our physicians need to see you before prescribing more medication, our office will schedule an appointment for the first available date.

Confidentiality

Privacy Policy regarding this website
We are committed to protecting your privacy. This Internet Privacy Policy governs our data collection, processing, and usage practices. By using our website, you consent to the data practices outlined in this Internet Privacy Policy. You are free to explore the website without providing any information about yourself. If you do not agree with the data practices outlined in this Internet Privacy Policy, please do not use the website.

Disability Access

Do you have disability access to your office?
Yes, our facilities are fully ADA-compliant, including ramps and support systems.

Referring Providers

Referring Providers

Saint Mary’s physicians and staff work closely with referring providers to ensure that each patient receives an individually tailored treatment. Ongoing communication is a priority, and we show our commitment through timely reports and documentation.

We offer a full range of patient testing at our facilities, including radiology and neurological testing.

For more information please call 775-770-7664.