Frequently Asked Questions

Appointments

How do I book an appointment?
Schedule an appointment by calling 775-770-7664. We will reach out to you on the same day or the next day.

Emergencies

Medical Emergencies
If you are experiencing a true medical emergency, please call 911 or go directly to the nearest hospital. If you need to speak to a physician after hours, and it does not pertain to rescheduling a visit or refilling a prescription, please call our office at 775-770-7664 and you will be directed to the physician on call.

New Patients

What to expect at your first visit?
Welcome to Saint Mary’s Center for Cardiovascular Care. Our team is committed to providing you with comprehensive quality cardiovascular care in a professional and compassionate manner. In order to make your appointment as efficient as possible we ask that you bring the following to your visit:

  • Current medical insurance cards and photo ID
  • Medical records from your referring physician; related only to your current condition. We ask that you contact your primary care physician and have their office send copies of your records prior to your first appointment
  • Insurance co-payments for insured patients or a deposit for uninsured patients is payable at the time of service
  • Questions or information you would like to discuss with your cardiologist
What to Expect

Your initial appointment with one of our cardiac specialists will include a discussion of your medical history, a physical examination, and if indicated, any necessary diagnostic testing. We will evaluate whether your symptoms are cardiac-related and whether medical therapy and/or interventional procedures are necessary.

A new patient visit can run anywhere from 30-45 minutes. Please arrive 30 minutes early for your first appointment to complete any additional paperwork that we may need and to allow time for the receptionist to get your complete record together prior to your examination. Please call if you have any further questions at 775-770-7664. We look forward to your visit.

Cancellations

Cancellation Policy
Your appointment time is reserved especially for you. If you must cancel your appointment, please call our office at least 24 hours prior to your scheduled appointment. This us to offer that time to another patient.

Telemedicine Visits

Do you offer Telemedicine Visits?
We offer real-time, virtual visits conducted from the safety and comfort of your own home.

Insurance and Fees

What insurances do you accept?
We accept most major insurance plans, including HMO, PPO and Medicare plans. We invite you to call our office to verify your insurance coverage and any payment that you’ll be responsible for at your appointment. All co-payments and deductibles are due at the time of service, and we accept cash, check Visa and MasterCard.

Prescriptions

Prescription Refills

All prescriptions will be refilled during normal business hours. Please allow 3-5 business days for refills to be completed. We do not refill prescriptions after hours or on weekends. If you are out of refills and our physicians need to see you before prescribing more medication, our office will schedule an appointment for the first available date.

Confidentiality

Privacy Policy regarding this website

We are committed to protecting your privacy. This Internet Privacy Policy governs our data collection, processing, and usage practices. By using our website, you consent to the data practices described in this Internet Privacy Policy. You are free to explore the website without providing any information about yourself. If you do not agree with the data practices described in this Internet Privacy Policy, you should not use the website.

Disability Access

Do you have disability access to your office?
Yes, our facilities are fully ADA compliant including elevators and support systems.

Referring Providers

Referring Providers
Saint Mary’s physicians and staff work closely with referring providers to ensure that each patient receives an individually tailored treatment. Ongoing communication is a priority, and we show our commitment through timely reports and documentation.

We offer a full range of patient testing at our all of our facilities, including echocardiography, vascular studies to evaluate for carotid disease, aortic aneurysms and peripheral artery disease, EKG/ECG, stress testing and nuclear cardiovascular studies.

For more information please call 775-770-7664.

Important Update for Our Patients:
Saint Mary’s Cardiology is Now a Hospital Outpatient Department (HOPD)

Effective April 1, 2025, Saint Mary’s Cardiology will be transitioning to a Hospital Outpatient Department (HOPD) of Saint Mary’s Regional Medical Center. This change allows us to continue providing high-quality,coordinated care while improving access to hospital based resources and testing for our patients.

What this means for our patients

At Saint Mary’s Health Network, we are committed to providing you with exceptional care. While this transition won’t change your providers, the quality of your care, or the location of your visits, you may notice some differences in how your services are billed.

Questions about this update? Contact our team at (775) 770-7664

Assurance

What will remain the same?

• You will continue seeing the same trusted providers at
the same location.
• Your care and treatment will remain top-quality and
patient-centered.

Hospital Outpatient Department

What is a Hospital Outpatient Department (HOPD)?

An HOPD is a clinic that operates as part of a hospital.This allows patients to receive outpatient services while benefiting from the hospital’s advanced resources, technology, and coordinated care system.

Provider Stability

Will my care or providers change?

Nothing is changing with your care or providers; you will still see the same providers at the same location. The quality of your care will remain the same, but there will be improved access to hospital resources.

Insurance Billing

How will this affect my insurance billing?
  • You may receive two separate bills—one for the practitioner’s services and another for the hospital facility fee.
  • Depending on your insurance plan, you may have two co-pays or minor adjustments to your out-of pocket costs.
  • Most major insurance plans, including Medicare and Medicaid, recognize HOPDs and provide coverage.

Insurance Coverage

How can I find out if my insurance covers these changes?

We recommend calling your insurance provider to understand how this change may affect your coverage and costs.

Change Purpose

Why are these changes being made?

This change allows us to provide more seamless, coordinated care by integrating outpatient services with hospital-based resources. Benefits include:

  • Easier access to specialized equipment & services
  • Improved coordination between outpatient visits & hospital-based care
  • Better continuity of care for complex medical needs